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The unnamed hero of resilience

Susan Peacock

Susan Peacock

Susan Peacock is a Chartered Psychologist with extensive experience working with individuals and organisations enhancing performance, resilience, and wellbeing. She brings a rare blend of insight, compassion, and practical know-how to her work.

She’s best known for her ability to translate complex psychological concepts into down-to-earth strategies that genuinely make a difference. Susan has worked with a wide range of clients – from senior leaders in high-pressure corporate settings to NHS professionals on the frontline – supporting them to manage stress, improve focus, and thrive under pressure.

Susan is also a qualified mindfulness trainer and integrates evidence-based approaches into her work. Her calm, engaging style makes her a sought-after coach, speaker, and facilitator.

She should be recognised as an expert not just because of her impressive qualifications and track record, but because of the impact she has on the people she works with – helping them to make meaningful, lasting changes in how they lead, work, and live.

Published on February 13th, 2025|Last updated on June 19th, 2025

Many of us have learnt how to put our foot down on the accelerator, but do we know how and when to take it off?

Resilience is not about endurance but about building recovery time into busy working lives. Not only weekends and annual leave, but on a day-to-day basis.

When I think back on my many valuable life lessons, one that didn’t seem to feature often was the importance of recovery time.

As with exercise, there is a time to ‘dig deep’ and really stretch our limits but equally important is the rest time. If we don’t allow for recovery we are not able to perform at the top of our game – in any area of life – for a sustainable period. 

Many of my coaching clients take part in a heart rate variability assessment, which enables them to become aware of which situations generate recovery or stress.  These insights are gained by measuring which branch of their autonomic nervous system is dominant, either the activation or rest and digest mode 

Both are vital but problems arise when we are constantly in activation mode and in turn become exhausted.  Many of us are so accustomed to the state of heightened activation – sympathetic dominance – that we find it difficult to switch off.  Think after a long, busy day we flop onto the sofa to relax but end up watching something on television that is highly activating and possibly anxiety provoking or scroll through our social media feed and then wonder why we can’t get to sleep at night. (No problem with television but chose what you watch and when!)

Consider a stressful situation at work – we might handle it deal with it ‘well enough’ during the day but it then shows up at night when we find that we can’t switch off and our sleep is disturbed.  Our mind is racing.

The authors of the recently published book The Resilient Culture . The Resilient Culture (https://awaris.co.uk/) draw upon research indicating the importance of recognising different states that we move through during our our busy days.  These include moments of stress, growth, regeneration and letting go.  All of them are important and what is vital is the ability to move through these different modes rather than becoming stuck in any one of them.

Description of different states:

Stressed

  • High level of activation
  • Response to perceived threat
  • Fear of potentially negative outcome
  • Brief period of high performance
  • Survival focussed learning can occur.

Growing

  • High level of activation
  • Expected outcome is positive
  • Sustainable performance
  • Complex learning can occur
  • Potential energy gain

Regenerating

  • low nervous system activation
  • Expected outcome is positive
  • Increase in energy
  • Recovery occurs
  • Integration takes place

Letting go

  • Low nervous system activation
  • No expected reward
  • Loss of energy
  • Low performance
  • Unlearning and letting go occurs

Each state is a key part of life but what is vital is the ability not to get stuck in any one of them and to make space for each.

Over the next few posts we will be exploring this further.